In my happy place: Sipping coffee in the middle of nowhere, with a strong Wi-Fi connection.
Hi, I’m Lindsey.
My personality aligns closely with INFJ traits, which means I listens closely, think carefully, and create with intention.
For six years, I ran a birth photography business, where I learned to listen deeply and design projects that resonated with people’s needs. This taught me how to craft intuitive experiences based on human behavior. My unique expertise carries over and defines my approach as a UX/UI Designer—I thrive at the intersection of insight and intuition, where curiosity drives discovery, leading to design decisions that are functional and human. I work well in small to mid-size teams where understanding people fuels the mission. I’m also eager to grow in a remote/hybrid role designing impactful experiences.
My UX Explorations
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I’m reading CENTERED, by Kaleena Sales, learning more about the positive impact that diverse design brings to the table.
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Deep diving into WCAG 2.2 accessibility standards and learning from The A11y Project.
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Implementing AI tools to sharpen my skills and improve the quality of my designs.
Fun Facts About Me
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I flew a plane once in my early 20s. I held the yoke for about an hour and it was such a cool experience.
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I’m currently relearning the clarinet and was a big band nerd back in the day.
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I used to document people giving birth, which is kinda wild.
The original observer—always watching, always curious.
Documenting raw, human moments taught me to listen deeply.
Where I refuel: Finding clarity in connection and wide-open spaces.
My Expertise
Skills
Product Design
Analytical & Data-Driven Decisions, Collaboration, Design Thinking, Problem Solving, Project Management, Storytelling, User Research, & Visual Design
Soft
Client Management, Communication, Continuing Education, Creative Problem Solving, & Investigative Research
Tools
Adobe Photoshop, ChatGPT, Deepseek, Figma, FigJam, Final Cut Pro, Google Docs, Google Sheets, Leonardo.ai, Lightroom, Loom, Lottie Files, Lyssna, Maze, Squarespace, Supernormal, Wix, & Zoom
Education
Designlab Certification
Project Experience
Designed three capstone projects focused on using design thinking to improve user experience.
Lumae - An End-to-End Breathwork App
Designed a conceptual end-to-end breathwork app focused on improving sleep and relaxation.
Conducted user research, interviews, and testing to validate design decisions and improved usability scores.
Solved complex Figma prototyping challenges with layered timed interactions and animations to create a seamless and easy to understand user experience.
A# Studio - A Small Business Mobile Website
Designed a mobile-first website and cohesive brand identity for a local music studio that aligned with the studio’s mission of better supporting existing students.
Conducted user research by recruiting parents and children, using their feedback to address pain points and create an intuitive, user-friendly experience.
Designed and prototyped an interactive, drag-and-drop flashcard game that helps students practice music terminology at home, offering a fun and engaging way to stay connected to their learning.
Buda Public Library Catalog - A Feature Improvement
Redesigned catalog to improve usability and rebuild trust with library patrons.
Conducted research leveraging insights from patrons and library staff to inform design decisions to ensure changes made met patron needs.
Applied established design patterns and improved accessibility within system constraints, ensuring the product was usable for a diverse range of users.
Past Work Experience
Born Birth Photos & Film - Owner, Photographer, Videographer, Childbirth Coach
Designed and delivered personalized, user-centered experiences by conducting informal user research, iterating on solutions, and improving satisfaction through iterative design.
Collaborated with cross-functional teams in dynamic environments, ensuring clear communication and seamless user journeys while managing complex workflows.
Streamlined user-centered processes and managed projects, optimizing workflows to deliver intuitive, efficient experiences and demonstrating strong project management skills.
Leveraged user feedback and iterative design to grow a client base year over year, earning the 2020 Best of Salt Lake Award and securing features in multiple printed publications.
Progressive - Sr. Claims Adjuster - Special Investigations
Resolved complex, high-stakes claims by deeply listening to customers, analyzing data from multiple sources, and applying investigative research and problem-solving skills to deliver fair and accurate outcomes.
Mentored and trained peers, developing strategies to improve efficiency, accuracy, and thoroughness in claims processing while honing communication and caseload management skills.
Collaborated with body shops, local adjusters, and cross-departmental teams to ensure alignment and deliver a positive customer experience, leveraging data analysis and problem-solving skills to address challenges and improve workflows.